RETURN + REFUND POLICY

Because PWR^UP cocoa mixes are food products, we’re unable to accept returns or offer refunds once an order has shipped. This policy helps us maintain product safety, freshness, and quality for every customer.

If your order arrives damaged, incorrect, or you have any questions or concerns about your purchase, please contact our customer service team within 7 days of delivery and we’ll do our best to make it right.

Customer Service